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Items are shipped domestically within 1-2 days of our receiving the order, unless otherwise noted on this product's page. International orders can take longer to ship. Orders received after 3.00pm Eastern Time USA will be logged in the following day. All days are business days, excluding holidays.
Here's the short version of our return policy:
"Products other than those which are sale, custom, made to order or designated as non-returnable on the website must be returned within 14 calendar days of receipt to obtain an exchange, refund or credit. Items returned between 15 and 30 calendar days of receipt are eligible to receive a credit if our return guidelines are followed. Credit is valid for one year from date of issue. Items are not returnable after 30 days of receipt."
If you'd like to get the full skinny on returns and cancellations, along with other customer service goodies, click here and scroll down.
Ben Fritz, a Dutch graphic designer, created Woodmobiel for his own grandchildren, so you know it was created from love, and will appeal across generations.
Woodmobiel is available in two kit sizes, Starter and Standard. The Starter Kit comes with instructions for building 9 models out of 25 wood blocks, plastic panels, tools and hardware, while the Standard Kit can make 11 models from 43 blocks. Safety tested. Recommended for ages 5 and up.